Contact Us

Address:

Bank Islam Malaysia Berhad

Level 32, Menara Bank Islam

No. 22, Jalan Perak

50450 Kuala Lumpur


Head Office General Line:

+603-2707 8000


Contact Centre:
+603-26 900 900

Available 24 hours, 7 days a week for your assistance.


Email:

contactcenter@bankislam.com.my

We’re here for you via email from 8:00 a.m. to 8:00 p.m. every day.


Social Media:

Bank Islam Self Service Phone Banking (SSPB):

Customer Service Charter Service Standards:

Consent Letter for Tribunal (TCCM):

Request for Consent Letter for Tribunal of Consumers Claim Malaysia (TCCM) can be obtained from the following channels:

  • Call Bank Islam Contact Centre at 03-26900900
  • Email to Bank Islam Contact Center at contactcenter@bankislam.com.my
  • Walk-in to nearest Bank Islam branches nationwide