Bank Islam Group Whistleblowing Policy


Speak Up for Integrity

At Bank Islam (the Group), we are committed to conducting our business with the highest standards of ethics, integrity, transparency, and accountability. Customers, business partners, and members of the public are encouraged to report any suspected wrongdoing involving the Group, its employees, representatives, or business associates.


Policy Statement

The Group Whistleblowing Policy (GWBP) encourages all employees to speak up against misconduct. Bank Islam is committed to upholding high ethical, moral, legal and business standards. The Group values transparency and accountability in all its operations, in alignment with Shariah principles.

The Group is committed to protecting whistleblowers. All whistleblowing reports and the identity of the whistleblower will be treated with the utmost
confidentiality in line with the GWBP.


Scope

Disclosures may involve unethical conduct or malpractice that poses potential risk to the Group. Examples include, but are not limited to:

  •  Bribery, kickbacks (received or given)
  •  Fraud or dishonesty
  •  Abuse of position
  •  Misuse of Group property or information
  •  Forgery or alteration of documents belonging to the Group, its customers, financial institutions or agents
  •  Embezzlement or theft
  •  Conflict of interest
  •  Poor or unethical sales practices, including mis-selling and insider trading
  •  Actual or suspected breaches of laws, regulations or internal policies
  •  Violations of the Group’s Code of Ethics and Conduct and any other policies
  •  Breaches of regulatory requirements issued by BNM, Securities Commission Malaysia (SC) or Bursa Malaysia
  •  Abetment of any of the above misconducts
  •  Retaliation or detrimental action against whistleblowers or their associates
  •  Improper behaviour or actions that may harm the Group’s reputation or financial standing


Who Can Report?

Whistleblowing reports may be submitted by:

  •  Directors and employees of the Group
  •  Stakeholders of the Group either individual or entity i.e. business associates
  •  Members of the public


Conditions for Whistleblowing

To ensure the integrity of the process, the following conditions must be met:

  •  The report is made in good faith and in the best interest of the Group
  •  The whistleblower reasonably believes the information to be true at the time of reporting
  •  The whistleblower maintains confidentiality throughout the process


Disclosure Channels

Disclosures can be made via any of the following channels:

Integrity Hotline Toll-free number 1-800-18-0201
e-Form

Online Submission of Whistleblower Disclosure Form.
https://cif.bankislam.com.my/WB/

Letter
  Designated Person   Address
  Chairman Bank Islam / SINED   ["Name of the Appropriate DP"]
  Bank Islam Malaysia Berhad
  Level 32, Menara Bank Islam
  No.22, Jalan Perak
  50450 Kuala Lumpur
  Letter   Group Chief Integrity Officer
  Bank Islam Malaysia Berhad
  Level 30, Menara Bank Islam
  No.22, Jalan Perak
  50450 Kuala Lumpur

Note*: Any disclosure of improper conduct involving employees of BIMB Securities Sdn Bhd (BIMBSEC), BIMB Investment Management Berhad (BIMBINVEST) and Bank Islam Trust Ltd (BTL) shall be referred to the whistleblowing channels on their respective official websites.

 

Other Disclosure Channels

You may also report concerns directly to the relevant authorities, such as:

Bank Negara Malaysia https://www.bnm.gov.my/whistleblowing-policy
Securities Commission https://www.sc.com.my/investor-empowerment/lodge-a-complaint-whistleblowing
Malaysia Anti-Corruption Commission https://portaladuan.sprm.gov.my


 
Our Commitment

Every report received will be assessed promptly and, where appropriate, investigated independently, objectively and fairly. Appropriate action will be taken where misconduct is substantiated.

Bank Islam remains committed to fostering a culture of integrity, transparency, accountability, and ethical conduct for the benefit of our customers, stakeholders, and the communities we serve.