Financing Support & Assistance

Having difficulties in servicing your financing ? We are here to assist you.
Manage your financial obligations via our Rescheduling & Restructuring (R&R) Program.

Retail Customers (for Individuals only)

  • Click here for FAQ and R&R Application Form (Retail)
  • Click here for R&R Calculator (Retail)
  • Click here for to Opt-out ‘Program Penyelarasan Tunggakan dan Lanjutan Tempoh Pembiayaan’ (Retail Customers)
For further assistance, kindly contact Retail Special Assets Management Department (Jabatan Pengurusan Aset Khas Runcit):

Unit

Tel. No.
Retail Collection (Pungutan Runcit)



+03 2180 3600
Retail Recovery (Pemulihan Runcit)
Retail Special Recovery (Pemulihan Khas Runcit) +03 2782 1000

(Monday to Friday – 9.00 a.m. to 6.00 p.m.)

 

Non-Retail Customer (SME, Commercial & Corporate Customer)

  • Click here for FAQ and R&R Application Form (Non-Retail)

Note: Non-Retail refer to any business financing
For further assistance, kindly contact Non-Retail Special Assets Management Department (Jabatan Pengurusan Aset Khas Perniagaan):

Unit

Tel. No.
Non-Retail Collection Management (Pengurusan Kutipan Perniagaan) +03 2782 1162
Corporate Recovery (Pemulihan Korporat) +03 2707 8627
+03 2782 1150
+03 2782 1161

(Monday to Friday – 9.00 a.m. to 6.00 p.m.)

 

Program Prihatin

 

Program Prihatin – Banjir

 

Termination Payment Holiday

  • Click here for Notice Acknowledgement or/and Payment Holiday Opt-In
  • Click here for Frequently Asked Questions (FAQ) on Payment Holiday Termination
  • Click here to Request for Refinancing application