Contact Us
Address:
Bank Islam Malaysia Berhad
Level 32, Menara Bank Islam
No. 22, Jalan Perak
50450 Kuala Lumpur
Head Office General Line:
+603-2707 8000
Contact Centre:
+603-26 900 900
Email:
contactcenter@bankislam.com.my
Our e-mail correspondent unit operation hours are from Monday to Friday (9.00am to 6.00pm). We don’t operate on weekends and public holidays.
For any urgent matters especially to report on a lost or stolen card, please immediately call Bank Islam Contact Centre at +603-26 900 900 (24hours/7days a week).
Social Media:
Bank Islam Self Service Phone Banking (SSPB):
Customer Service Charter Service Standards:
Consent Letter for Tribunal (TCCM):
Request for Consent Letter for Tribunal of Consumers Claim Malaysia (TCCM) can be obtained from the following channels:
- Call Bank Islam Contact Centre at 03-26900900
- Email to Bank Islam Contact Center at contactcenter@bankislam.com.my
- Walk-in to nearest Bank Islam branches nationwide
