Agent Banking
Introducing Bank Islam Agent Banking – a third party agent appointed by Bank Islam to conduct banking transactions on behalf of the Bank. Bank Islam specifically appointed structured and unstructured agents to provide financial services to the underserved population in remote locations nationwide.
What are the services offered by Agent Banking?
|
Ar-Rahnu YaPEIM |
Petronas Mesra |
|---|---|
| Cash Deposit (for Saving Account and Current Account) Cash Withdrawal (for Saving Account, Current Account, Al-Awfar Account and iGain Account*); and Mobile Reload |
Cash Deposit (for Saving Account and Current Account) Cash Withdrawal (for Saving Account, Current Account, Al-Awfar Account and iGain Account*) |
*Note: for transaction purpose at self service terminal, Al-Awfar Account will appear as Saving Account and iGain Account will appear as Current Account.
Please take note that, the above transaction is only applicable to saving / current primary account.
Agent Banking Bank Islam Logo:
Agent Banking Certificate
Agent Banking Branch Layout
Benefits & Features
Benefits
- Time saving
- Cost effective
- Easy access
- Hassle free
- Long opening hours
- Secured
Type of Banking Transactions Offered
|
TYPE OF TRANSACTIONS (STRUCTURED) Ar-Rahnu YaPEIM |
LIMIT PER TRANSACTION PER DAY |
DAILY LIMIT FOR EACH CUSTOMER |
||
|---|---|---|---|---|
|
MINIMUM AMOUNT (RM) |
MAXIMUM AMOUNT (RM) |
MAXIMUM AMOUNT (RM) |
MAXIMUM NUMBER OF TRANSACTIONS |
|
| Cash Deposit | 10.00 | 5,000.00 | 5,000.00 | 3 Times (per account) |
| Cash Withdrawal | 10.00 | 1,000.00 | 1,000.00 | 3 Times (per account) |
| Mobile Reload | 10.00 | 100.00 | 250.00 | Unlimited |
|
TYPE OF TRANSACTIONS (UNSTRUCTURED) Petronas Mesra |
LIMIT PER TRANSACTION PER DAY |
DAILY LIMIT FOR EACH CUSTOMER |
||
|---|---|---|---|---|
|
MINIMUM AMOUNT (RM) |
MAXIMUM AMOUNT (RM) |
MAXIMUM AMOUNT (RM) |
MAXIMUM NUMBER OF TRANSACTIONS |
|
| Cash Deposit | 10.00 | 1,000.00 | 1,000.00 | 3 Times (per account) |
| Cash Withdrawal | 10.00 | 500.00 | 500.00 | 3 Times (per account) |
List of Agents: Ar-Rahnu YaPEIM
|
No |
AGENT NAME |
AGENT’S DETAILS |
|||
|---|---|---|---|---|---|
|
ADDRESS |
CONTACT NUMBER |
OPERATION HOUR |
APPOINTMENT DURATION |
||
| 1 | AR-RAHNU YaPEIM CAWANGAN PENDANG | NO.3A, TAMAN GEMBIRA, PEKAN PENDANG, 06700 PENDANG, KEDAH. | 04-759 3040 | MONDAY – FRIDAY 9:00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
2/12/2019-2/12/2024 |
| 2 | AR-RAHNU YaPEIM CAWANGAN SUNGAI DUA & PERAI JAYA | NO.22, JALAN MERBAU INDAH, TAMAN MERBAU INDAH, 13800 BUTTERWORTH, PULAU PINANG. | 04-356 7027 | MONDAY – FRIDAY 9:00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
3/12/2019-2/12/2024 |
| 3 | AR-RAHNU YaPEIM CAWANGAN PARIT JAWA & BUKIT BAKRI | NO 2-28, JALAN ABDUL JABBAR, TAMAN DAHLIA, PARIT JAWA, 84150 MUAR JOHOR. | 06-987 5052 | MONDAY – FRIDAY 9:00 AM – 4.00PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
5/12/2019-2/12/2024 |
| 4 | AR-RAHNU YaPEIM CAWANGAN SETIU | NO 12, TINGKAT 1, BANGUNAN MDS JALAN BESAR, BANDAR PERMAISURI, 22100, TERENGGANU. | 09-609 8463 | SUNDAY – THURSDAY 9:00AM – 4.00PM |
9/12/2019-2/12/2024 |
| 5 | AR-RAHNU YaPEIM CAWANGAN KANGAR | NO 1, TAMAN PROGRESIF, REPOH, 1000 SENA, PERLIS. | 04-976 8769 | MONDAY – FRIDAY 9:00 AM – 4.00PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
2/12/2019-2/12/2024 |
| 6 | AR-RAHNU YaPEIM CAWANGAN PENAGA | NO. 5, BAZAAR MARA PENAGA, 13100 PENAGA, SEBERANG PERAI UTARA, PULAU PINANG. | 04-351 1890 | MONDAY – FRIDAY 9:00 AM – 4.00PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
17/6/2021-2/12/2024 |
| 7 | AR-RAHNU YaPEIM CAWANGAN REMBAU | NO. 18 JALAN C. U1 TAMAN CHEMBONG UTAMA, 71300 REMBAU, NEGERI SEMBILAN | 06-685 1800 | MONDAY – FRIDAY 9:00 AM – 4.00PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
17/6/2021-2/12/2024 |
| 8 | AR-RAHNU YaPEIM CAWANGAN KODIANG | NO 8, TINGKAT BAWAH, JALAN BERJAYA, TAMAN BERJAYA 06100, KODIANG, KEDAH DARUL AMAN | 04-925 0119 | MONDAY – FRIDAY 9.00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
25/10/2022-2/12/2024 |
| 9 | AR-RAHNU YaPEIM CAWANGAN SIMPANG AMPAT | NO. 33, JALAN BESAR SIMPANG AMPAT, TAMAN TEMPUA, 14100 SIMPANG AMPAT, PULAU PINANG | 04-587 4816 | MONDAY – FRIDAY 9.00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
25/10/2022-2/12/2024 |
| 10 | AR-RAHNU YaPEIM CAWANGAN CHANGKAT JERING | LO4, KEDAI MARA CHANGKAT JERING, JALAN CHANGKAT JERING UTAMA, CHANGKAT JERING, 34850 TAIPING, PERAK DARUL RIDZUAN | 05-855 1426 | MONDAY – FRIDAY 9.00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
25/10/2022-2/12/2024 |
| 11 | AR-RAHNU YaPEIM CAWANGAN PENGKALAN CHEPA | TINGKAT ATAS, PT 163, MUKIM BAUNG, 16100 KOTA BHARU, KELANTAN DARUL NAIM | 09-773 2568 | SUNDAY – THURSDAY 9.00 AM – 4.30PM | 31/10/2022 – 2/12/2024 |
| 12 | AR-RAHNU YaPEIM CAWANGAN SUNGAI UDANG | NO. 26, JALAN KERAMBIT 4, BANDAR BARU SUNGAI UDANG, 76300 SUNGAI UDANG, MELAKA | 06-351 1910 | MONDAY – FRIDAY 9.00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
27/10/2022-2/12/2024 |
| 13 | AR-RAHNU YaPEIM CAWANGAN PAYA RUMPUT | NO. 1, JALAN INANG 1, TAMAN PAYA RUMPUT UTAMA, 76450 MELAKA | 06-333 8593 | MONDAY – FRIDAY 9.00 AM – 4.30PM CLOSE FOR FRIDAY PRAYERS 12.30 PM TO 2.30 PM |
27/10/2022-2/12/2024 |
List of Agents: Kedai Mesra Petronas
|
No |
AGENT NAME |
AGENT’S DETAILS |
|||
|---|---|---|---|---|---|
|
ADDRESS |
CONTACT NUMBER |
OPERATION HOUR |
APPOINTMENT DURATION |
||
| 1 | KEDAI MESRA PETRONAS BESERAH | LOT 1050 BATU 4, JALAN BESERAH, 26100, KUANTAN, PAHANG. | 011-3537 6007 | MONDAY – FRIDAY 7.00 AM – 10.00PM |
27/11/2022-31/12/2026 |
| 2 | KEDAI MESRA PETRONAS PERMAISURI | LOT 2112, KG BALIK BUKIT BANDAR PERMAISURI, BANDAR PERMAISURI 22100, BANDAR PERMAISURI, TERENGGANU. | 013-939 9988 | MONDAY – FRIDAY 7.00 AM – 10.00PM |
28/11/2022-31/12/2026 |
DOS AND DONT’S
|
No. |
DO’S |
|---|---|
| 1 |
Please make sure you go to our authorized Agent Banking only that holds:
|
| 2 | Please ensure the transaction is done inside the Agent ‘s premise only. |
| 3 | Please make sure cash deposit transaction and cash withdrawal transaction is performed by you. |
| 4 | Please make sure you bring enough cash / your Bank Islam Debit card to perform any Agent Banking transaction. |
| 5 |
Please verify the transaction and amount before pressing on a green button on the Point-Of-Sale (P.O.S) terminal machine at agent’s premise. **Transaction is done on real-time basis from Agent’s premise to Bank Islam Head Office**. |
| 6 | Please ask for customer’s copy receipt as a proof of the transaction conducted and check the accuracy of the information printed out on the receipt before leaving agent’s premise. Receipt will be printed out directly from Point-Of-Sale (P.O.S) terminal machine. |
| 7 | Keep your receipt for future reference even though the transaction appears to have failed before leaving the agent’s premise. |
| 8 | Please inform the Bank in the event of an agent’s misconduct, such as charging fee or claiming other payments, fraud and others |
| 9 | Contact Bank Islam’s Contact Centre & Customer Care at 03-26900 900 for any enquiries or assistance related to Bank Islam Agent Banking. |
|
No. |
DONT’S |
|---|---|
| 1 | Perform any transactions at any unauthorized agents or premises. |
| 2 | Reveal your account balance to Agent / third party. |
| 3 |
Pay any of charges impose by Agent Banking. **If incurred charges, it will be displayed at agent premise and printed out on the receipt**. |
| 4 | Received manual receipt issued by agent. |
| 5 | Dealing with agent if the Point-Of-Sale (P.O.S) terminal is not at the exact place where it should be. |
| 6 | Reveal or share your ATM Card, ATM card PIN number or account balance with any third party including the agent itself. |
| 7 | Do not allow any third party to misuse your account for illegal transaction. |
| 8 | Don’t delay informing the Bank should there is any transactions disputes. |
Eligibility & Requirements
How do I perform my transaction at Bank Islam Agent Banking?
- Walk in to any premise with Bank Islam Agent Banking logo displayed.
- Inform agent the type of services you wish to transact.
- Prepare sufficient amount of cash upon deposit transaction, standby your MyKad upon withdrawal transaction. Please remember your pin number for transaction.
- Once transaction is successful, agent will issue a copy of transaction receipt for customer keeping.
|
No. |
Transaction |
Required documentation |
|---|---|---|
| 1. | Cash Deposit | Debit-i/ ATM card or Cash |
| 2. | Cash Withdrawal | MyKad & Debit-i/ ATM card |
| 3. | Mobile reload | Debit-i/ ATM card or Cash |
For any enquiries please call Bank Islam Contact Centre & Customer Care at 03-26 900 900
Fees & Charges
No charges or fees charged to customer.
