Uniteller

Strategic Partnership Bank Islam – Lembaga Tabung Haji (TH); Uniteller Service

Uniteller is Bank Islam’s counter service which enables TH customers to perform cash transactions such as deposit (cash and non-cash), withdrawal and fund transfer as well as non-cash transactions such as account opening, passbook maintenance and Hajj registration at Bank Islam branches. Transactions can be done at all Bank Islam 104 branches nationwide and 780 self-service terminals nationwide.

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Services Offered / Transaction Types

1.   Account Opening

• Adult Account
• Children Account

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2.   Counter Services

• Deposit Transaction Through Counter
• Withdrawal Transaction Through Counter

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3.   Passbook Maintenance

• Passbook replacement
• Passbook update
• Printing of new account number

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4.   Funds Transfer between TH account

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5.   Hajj Registration

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Eligibility / Requirements

1.   New TH Account Opening

Adult Account

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Children Account

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2.   Counter Services

Deposit Transaction Through Counter

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Withdrawal Transaction Through Counter

• Minimum balance is RM2.00 has to be maintained in the account;
• Minimum amount of withdrawal is RM1.00;
• Customer may withdraw cash only;
• Withdrawal at counter can only be made with TH passbook and ID;
• Maximum withdrawal at counter is RM10,000 per day per customer; and
• Customer can also withdraw cash through ATM*

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3.   TH Passbook Maintenance

TH Passbook Replacement

Completed Passbook (Full): Customer will be charged RM1.00 which is auto debited from customer’s account by TH

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TH Passbook Update

Customer can update TH passbook at Bank Islam counters

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Printing of New Account Number

• New TH account number consists of fifteen (15) digits, where old account number only consists of eight (8) digits
• Bank will print new account number on TH passbook

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4.   Fund Transfer between TH Account

• Fund transfer between TH account is opened to ‘Active’ and ‘Non-Active’ account;
• Customer can also transfer fund through ATM*

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5.   Hajj Registration

• Minimum account balance is RM1,305.00
• Customer must present during Hajj Registration
• Any arising matter regarding Hajj, after Hajj Registration, should go straight to Pejabat Pengendali which stated in the Registration Slip.
• Customer is not allowed to register within 5 years from date of completed previous Hajj.
• Documents required:
  • Hajj Registration Form at Bank Islam
  • Original ID (MyKad / MyPolis / MyTentera, or Kad Kuasa Polis / Tentera
  • TH Passbook
  • Latest EPF statement, at least within 2 weeks (if applicable)

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Register with EPF

• Allow customer to register the Hajj using Employee Provident Fund (EPF) facility without necessity to have RM1,300.00 in their account at TH.
• Customer with EPF registration is allowed to register together with group registration.
• Requirements:
  • To have EPF account balance at least RM1,300.00 in ‘First Account’
  • Not reach 55 years old
  • To provide latest EPF statement (within 2 weeks)

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Group Registration

• All customers must present during the registration.
• All customers must bring original ID and Passbook during the registration.
• A minimum number of people for Hajj registration is 1 per group.
• Maximum number of people for Hajj registration is 10 per group.

Note: If the number of people exceeds 10, the remaining number of people will be registered in the next group of Hajj registration.

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*Subject to Bank Islam ATM/Debit card is link to TH Account; Terms and Conditions apply

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